COVID-19 IN-OFFICE GUIDELINES AND PREVENTIVE MEASURES

University Children’s Eye Center (UCEC) is dedicated to ensuring the safety, health, and well-being of its patients, visitors, doctors, and staff.  Despite the current challenges we face with COVID-19, we are pleased to share that UCEC is working to safely return patients to our offices.

 

We know this is not a time to let our guard down, so please note the following changes to our schedules and protocol for treating patients to protect all parties: 

  • UCEC will not perform examinations on any patients known or suspected to have COVID-19.

  • Physicians are working at a reduced schedule to ensure proper sterilization of equipment between patients.

 

  • Patients will be limited to TWO parents/guardians and ONE sibling IF UNDER THE AGE OF 6 MONTHS, into the office. If the patient arrives with more than TWO parents or a sibling OVER 6 months of age, they will be asked to reschedule or have their extra party members wait outside of the building, or in their car.

 

  • All visitors and patients over the age of 2 years old MUST wear a mask to enter our offices. NO EXCEPTIONS.

 

  • We ask that upon arrival, all patients remain in their car and text 732-613-9191.  A staff member will respond indicating when it is safe to enter the building.

 

  • All paperwork and forms must be completed ONLINE at least 48 hours prior to your appointment time. You may text pictures of the front and back of your health insurance identification card to our HIPAA compliant portal at 732-613-9191.

 

  • We encourage parents to bring a toy, iPad, book, etc., to the appointment to keep children occupied. Our offices have removed all toys, books, and other printed materials from our waiting and exam rooms for your safety.

 

  • We ask that parents hold their child(ren)'s hands at all times and place young child(ren) on their lap during the exam to avoid any cross-contamination in our offices. 

  • In order to keep all parties safe, our goal is to limit the amount of face-to-face contact required of our patients. As a result, please note that our doctors may complete your exam and ask that you return to your car and discuss your results over the phone.